A strong claim is built on strong documentation. This guide walks you through how to create a complete record of your loss.
Key Takeaways
1
Take wide-angle photos of each room and close-up shots of all damaged items before cleanup2
Create a detailed inventory with item descriptions, ages, and estimated values3
Keep all receipts, warranties, and proof of ownership documents organized4
Document the structure separately from personal belongings with contractor estimates5
Use a systematic room-by-room approach to ensure nothing is missed1. Start with a room-by-room walkthrough
Go through the property methodically so nothing is missed.
- Begin at the front door and move clockwise through the home.
- In each room, list damaged items and take wide and close-up photos.
- Note any pre-existing damage separately so it is not confused with new damage.
2. Build a detailed contents list
For belongings, detail matters. A simple list that just says 'furniture' or 'clothes' is not enough.
- Create a spreadsheet or written list with item name, brand, age, where it was located, and approximate cost.
- Include electronics, furniture, décor, clothing, tools, and outdoor items.
- Attach photos and serial numbers whenever possible.
3. Save all proof of ownership and value
Anything that shows what you owned and what it cost can help your claim.
- Receipts, invoices, or order confirmations from email.
- Credit card or bank statements showing major purchases.
- Warranties, manuals, or registration documents for appliances and electronics.
4. Document the structure separately
The building itself – walls, roof, floors, and built-in features – should be documented apart from personal items.
- Note cracks, warping, staining, and any separation at joints or seams.
- Take photos of attic spaces, crawl spaces, and behind access panels when safe.
- Get at least one estimate from a licensed contractor who understands insurance pricing.
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